{"id":249,"date":"2025-07-08T22:39:09","date_gmt":"2025-07-08T22:39:09","guid":{"rendered":"https:\/\/acshost.com.br\/provedor01\/?page_id=249"},"modified":"2025-07-08T22:54:27","modified_gmt":"2025-07-08T22:54:27","slug":"atendimento","status":"publish","type":"page","link":"https:\/\/acshost.com.br\/provedor01\/atendimento\/","title":{"rendered":"Atendimento"},"content":{"rendered":"\t\t
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Canais\nde atendimento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Estamos sempre prontos para lhe\natender. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOnde Estamos \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tR. da empresa, 000\nCentro, S\u00e3o Paulo - SP\nCEP: 00000-000\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOnde Estamos \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tR. da empresa, 000\nCentro, S\u00e3o Paulo - SP\nCEP: 00000-000\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tCentral do Cliente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tChamar no Whatsapp<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLigar Agora<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tOnde Estamos?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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D\u00favidas Frequentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Encontre solu\u00e7\u00f5es r\u00e1pidas e pr\u00e1ticas para as d\u00favidas mais comuns.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo fa\u00e7o para emitir segunda via de boleto?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O boleto pode ser retirado em nossa\u00a0CENTRAL DO CLIENTE<\/b>, ou por WhatsApp no n\u00famero\u00a0(46) 9 9978 9173<\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQual a finalidade do bot\u00e3o reset em meu roteador e quando devo acion\u00e1-lo?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O bot\u00e3o reset restaura as configura\u00e7\u00f5es de f\u00e1brica do equipamento.
N\u00e3o \u00e9 recomend\u00e1vel acion\u00e1-lo sem aux\u00edlio do nosso suporte t\u00e9cnico pois ir\u00e1 causar interrup\u00e7\u00e3o imediata do servi\u00e7o.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo realizo o auto desbloqueio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O auto desbloqueio pode ser realizado dentro do nossa\u00a0CENTRAL DO CLIENTE<\/b>\u00a0uma \u00fanica vez no m\u00eas.
Caso j\u00e1 tenha realizado o procedimento \u00e9 necess\u00e1rio aguardar o tempo de compensa\u00e7\u00e3o do pagamento ou entrar em contato com nosso suporte via WhatsApp e encaminhar uma foto do comprovante de pagamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo realizar a troca do nome de rede ou senha do meu Wi-Fi?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\u00c9 necess\u00e1rio entrar em contato com nosso suporte que ir\u00e1 orient\u00e1-lo de acordo com o aparelho que voc\u00ea possui.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPor que desligar o roteador por alguns minutos \u00e9 importante?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ao reiniciar o roteador se encerra processos que est\u00e3o apresentando erros, atualiza-se a tabela de rotas do aparelho e soluciona alguns outros problemas como travamento devido a pico de energia dentre outros.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAp\u00f3s a instala\u00e7\u00e3o o equipamento \u00e9 meu?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

N\u00e3o. Os equipamentos ficam em comodato, ou seja, por empr\u00e9stimo. Nesse per\u00edodo a responsabilidade sobre o equipamento \u00e9 do cliente, por\u00e9m a Nova Telecom fornece todo suporte e garantia, exceto em casos de mal uso que pode acarretar custos aos clientes que danificarem os aparelhos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOs planos possuem franquia?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

N\u00e3o. Voc\u00ea utilizar\u00e1 o consumo de dados ilimitados dentro da velocidade contratada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMinha internet tem 5G?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O termo 5G se refere a tecnologia de dados m\u00f3veis, n\u00f3s entregamos uma conex\u00e3o banda larga atrav\u00e9s de fibra \u00f3ptica. Nossos roteadores transmitem sinal wi-fi na frequ\u00eancia 2.4GHz e 5GHz disponibilizando o melhor sinal para comunica\u00e7\u00e3o de acordo com a tecnologia em que o dispositivo do cliente trabalhe.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMeu IPTV ou TV Box est\u00e1 travando. Qual o problema?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Atualmente h\u00e1 v\u00e1rios servi\u00e7os dispon\u00edveis no mercado, mas o que muitos n\u00e3o sabem \u00e9 a forma de funcionamento e proced\u00eancia dos mesmos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Canais de atendimento Estamos sempre prontos para lhe atender. Onde Estamos R. da empresa, 000 Centro, S\u00e3o Paulo – SP CEP: 00000-000 Onde Estamos R. da empresa, 000 Centro, S\u00e3o Paulo – SP CEP: 00000-000 Central do Cliente Chamar no Whatsapp Ligar Agora Onde Estamos? D\u00favidas Frequentes Encontre solu\u00e7\u00f5es r\u00e1pidas e pr\u00e1ticas para as d\u00favidas […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-249","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/pages\/249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/comments?post=249"}],"version-history":[{"count":40,"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/pages\/249\/revisions"}],"predecessor-version":[{"id":290,"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/pages\/249\/revisions\/290"}],"wp:attachment":[{"href":"https:\/\/acshost.com.br\/provedor01\/wp-json\/wp\/v2\/media?parent=249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}